Privacy Policy

PitStop Tyre Centre is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, purchase products or use any of our services.This policy applies to all services provided by PitStop Tyre Centre, including tyre fitting, wheel alignment, puncture repairs, mobile tyre fitting, emergency callouts and all related services.By using our website or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Who We ArePitStop Tyre Centre operates from Worcester and Kidderminster, United Kingdom.Contact Email: help@pitstopcentres.comWorcester BranchUnit 16, Shipston CloseWorcesterWR4 9XNTelephone: 01905 975059Kidderminster BranchUnit 2A & 2B, Silverwoods Trade ParkSilverwoods WayKidderminsterDY11 7GBTelephone: 01562 541099WhatsApp Contact: 07931 397825

 

Information We CollectWe may collect and process personal information including your name, telephone number, email address, vehicle registration, tyre sizes, service history, booking details and any information you provide when contacting us through our website, social media, WhatsApp, telephone or email.We may also automatically collect technical information such as IP address, browser type, device information, pages visited and website usage data through cookies and analytics tools.

 

How We Use Your InformationYour information may be used to provide quotations, process enquiries, book appointments, complete tyre and vehicle services, contact you regarding your booking, respond to complaints, improve our services, monitor website performance and comply with legal obligations.We may also use your information to communicate important updates regarding services, bookings or safety-related matters connected to your vehicle.We do not sell or rent customer information to third parties.

 

Cookies & Website AnalyticsOur website may use cookies and analytics tools provided by Wix, Google or other third-party services to improve website functionality, performance and user experience.Cookies are small files stored on your device which help websites operate efficiently and provide analytical information.You may disable cookies through your browser settings at any time. However, some website features may not function correctly if cookies are disabled.

 

WhatsApp & Third-Party CommunicationIf you contact us via WhatsApp, Facebook, Instagram or other third-party platforms, your communication may also be subject to the privacy policies of those providers.We are not responsible for the privacy practices or security of third-party platforms outside of our direct control.

 

Payment InformationWe do not store full payment card details on our website. Payments made in-store or through third-party payment providers are processed securely using external payment systems.

 

Data Storage & SecurityWe take reasonable steps to protect customer information from unauthorised access, misuse, loss or disclosure.While we take security seriously, no online transmission or storage system can ever be guaranteed to be completely secure. Customers use the website and communication services at their own risk.

 

How Long We Keep InformationCustomer information may be retained for operational, legal, accounting, warranty or dispute-resolution purposes where reasonably necessary.We will not keep personal data longer than required.⸻Your RightsUnder UK data protection law, you may have the right to request access to your personal information, request correction of inaccurate data, request deletion of personal data where applicable, object to certain uses of your information or request restriction of processing.Requests relating to personal data should be submitted to help@pitstopcentres.com.We may require proof of identity before processing certain requests.

 

Third-Party LinksOur website may contain links to third-party websites including social media platforms, maps, booking services or external providers. We are not responsible for the privacy policies, content or security of external websites.

 

Changes To This PolicyPitStop Tyre Centre reserves the right to update or amend this Privacy Policy at any time without prior notice.Updated versions will be published on this website.

 

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact:help@pitstopcentres.com

PitStop Tyre Centre

Worcester & KidderminsterUnited Kingdom